stop generating and posting

it seems that the app had stopped working and no longer generating and posting

michael toh 20 days ago

4

After I Save All Settings, all of the thins I edited is not shown in the Render Tab area also the Watermarks is still there

Art Anthony About 1 month ago

Render is not working again

I am experiencing again the past problems of this account. Why the Render is not working always I edited some features in Preview then after I Save All Settings, the settings I edited is not shown in Render. This is 3 times happened right now.

Art Anthony About 1 month ago

3

I create a series, edit the settings and It was viewed on the preview but when I go to render the settings I make is not yet change. I tried to re-render it hoping that there just an error but the result is, the video shown is the video that is not edited. Please fix the problem.

Art Anthony About 1 month ago

9

I already make a subscription but the video still have watermarks. how to remove that?

Art Anthony About 1 month ago

5

Re video 72011, It has not posted and I see no series posting, I do not know how to get to the platform link to make sure it is posting on the correct account.

WarriorRags About 2 months ago

1

Paid but no credits

I paid $69 and my account shows 0 credits, I can’t make first series, help!

WarriorRags About 2 months ago

1

help

just bought a plan but my still a free member but i got charged on my credit card help

Chad Peña About 2 months ago

5

Cancelling

I want to cancel How to do that ?

MG B About 2 months ago

1

credits decreasing for no reasons

hi would like to seek assistant to check on my credits and i had never done any regenerating except for the unexpected errors and it seem that my credit just suddenly go lower everyday

michael toh About 2 months ago

9

I purchased credits to try this out, but the video has the watermark. What was the purpose of purchasing credits? Can I get a refund for this? It's not going to work out for me like this.

Gerri 2 months ago

1

Paid for subscription

Just paid for a pro plan and it’s saying I can’t link YouTube or don’t have a subscription resolve it please

Lynwood Palmer 2 months ago

1

unexpected error again

hi since the last post the issue had happened. since i started to use this in sept 24 is which was working fine for about 2 months with no issues but since i encountered the first unexpected error it keeps coming back after just a short period of time. please kindly assist to check and resolve Video ID:58379

michael toh 3 months ago

1

Hi, have used my all credits and now have bought new credits. I want to create more videos and do not want series. I just want to create as many videos as possible using the credits. Can you please resolve it so that I can create more videos without deleting the old videos.

Zulqarnain Haidar 3 months ago

1

I have hobby subscription, but I cannot create videos and it also shows 0 credit. resolve it

Zulqarnain Haidar 3 months ago

3

unexpected error

i had encountered this error a few times recently and i alway have to regenerate please kindly advise what should i do. video id 30831. i had not regenerate this time round as i am thinking if your team requires this for troubleshooting

michael toh 3 months ago

1

Subscription Issue: Need Validation for Hobby Plan

Hi Renderfire Team, I purchased a ‘Hobby’ subscription on December 24, 2024, yet my dashboard still displays “Current plan: Free” with zero credits. I need you to validate my subscription immediately so I can start using the service, as I have only one month left to renew. Thank you.

Tapgol Ching-yin 4 months ago

6

NO VIDEO HAS BEEN GENARATED OR POSTED TO MY YOUTUBE CHANNEL TODAY

Christian Udegbunam 4 months ago

3

I PAID FOR TWO MORE SERIES BUT IT STILL SHOWS ONLY THE PREVIOUS SERIES AM RUNNING ON

Christian Udegbunam 4 months ago

29

Another problem .. the video on tik tok is silent and cannot be woth sound

Only on youtube is with sound

Omri Dadon 4 months ago

1