Re video 72011, It has not posted and I see no series posting, I do not know how to get to the platform link to make sure it is posting on the correct account.

WarriorRags 9 days ago

1

Paid but no credits

I paid $69 and my account shows 0 credits, I can’t make first series, help!

WarriorRags 11 days ago

1

help

just bought a plan but my still a free member but i got charged on my credit card help

Chad Peña 14 days ago

5

Cancelling

I want to cancel How to do that ?

MG B 15 days ago

1

credits decreasing for no reasons

hi would like to seek assistant to check on my credits and i had never done any regenerating except for the unexpected errors and it seem that my credit just suddenly go lower everyday

michael toh 15 days ago

9

I purchased credits to try this out, but the video has the watermark. What was the purpose of purchasing credits? Can I get a refund for this? It's not going to work out for me like this.

Gerri 20 days ago

1

Paid for subscription

Just paid for a pro plan and it’s saying I can’t link YouTube or don’t have a subscription resolve it please

Lynwood Palmer 21 days ago

1

unexpected error again

hi since the last post the issue had happened. since i started to use this in sept 24 is which was working fine for about 2 months with no issues but since i encountered the first unexpected error it keeps coming back after just a short period of time. please kindly assist to check and resolve Video ID:58379

michael toh About 1 month ago

1

Hi, have used my all credits and now have bought new credits. I want to create more videos and do not want series. I just want to create as many videos as possible using the credits. Can you please resolve it so that I can create more videos without deleting the old videos.

Zulqarnain Haidar About 2 months ago

1

I have hobby subscription, but I cannot create videos and it also shows 0 credit. resolve it

Zulqarnain Haidar About 2 months ago

3

unexpected error

i had encountered this error a few times recently and i alway have to regenerate please kindly advise what should i do. video id 30831. i had not regenerate this time round as i am thinking if your team requires this for troubleshooting

michael toh About 2 months ago

1

Subscription Issue: Need Validation for Hobby Plan

Hi Renderfire Team, I purchased a ‘Hobby’ subscription on December 24, 2024, yet my dashboard still displays “Current plan: Free” with zero credits. I need you to validate my subscription immediately so I can start using the service, as I have only one month left to renew. Thank you.

Tapgol Ching-yin 2 months ago

6

NO VIDEO HAS BEEN GENARATED OR POSTED TO MY YOUTUBE CHANNEL TODAY

Christian Udegbunam 2 months ago

3

I PAID FOR TWO MORE SERIES BUT IT STILL SHOWS ONLY THE PREVIOUS SERIES AM RUNNING ON

Christian Udegbunam 3 months ago

29

Another problem .. the video on tik tok is silent and cannot be woth sound

Only on youtube is with sound

Omri Dadon 3 months ago

1

I paid for sub and it says im on free ... dosent let me remove watermarks and cant upload to youtube

. Or you getting my money back or fix it

Omri Dadon 3 months ago

18

My series is not being uploaded on youtube, please help

Kai Zen 3 months ago

4

Long form videos and scripts

Hi, i have two questions: 1. Is it possible that i use my own script word by word or can i only use prompts? Do you plan to add a feature to create 16:9 long form videos in the near future?

Sarina Wassermann 4 months ago

1

Contact? Assistance Required with Plan Subscription

I need assistance with my subscription. I subscribed to the Hobby plan yesterday, but my current plan still shows as the Free plan. Could you please advise who can help me with this issue, or direct me to the appropriate contact? Thank you very much for your support.

Adrian Budack 4 months ago

2

Hi, i want somebody teach me how generate from text to short video for my new youtube channels, i want to generate and post automatically everyday 20 short videos a long years

Royal Hasanov 4 months ago

1