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I already make a subscription but the video still have watermarks. how to remove that?

Status: Completed5 comments

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Comments5

  • Art Anthony

    •

    Mar 19, 2025

    and another thing I cant link my youtube or tiktok account. It says that I need to have subscription but I already paid twice!

    • Renderfire Team

      Team•

      Mar 20, 2025

      Hi Anthony, apologies for the delay in our response and any inconvenience this may have caused. We appreciate all the details you’ve provided and we’ll investigate further and get back to you with a solution as soon as possible. Thanks for your patience!

      • Renderfire Team

        Team•

        Mar 20, 2025

        The issue has been resolved. You now have the credits you paid for, along with a small gift to make up for the inconvenience. You should also be able to link your YouTube and TikTok accounts and remove watermarks.

        • Art Anthony

          •

          Mar 20, 2025

          Thank you for resolving it! :)

  • Art Anthony

    •

    Mar 19, 2025

    I already paid 2 times thinking might there’s just an error and it will be added to my credit but still not working also the current plan says that I’m on free.. and I cant make another video