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stop generating and posting

it seems that the app had stopped working and no longer generating and posting

Status: Completed4 comments

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Comments4

  • Renderfire Team

    Team•

    Apr 7, 2025

    Hi, thanks for letting us know! We’ve just regenerated your last video. Let's keep this ticket open until the video is posted and a new one is auto-generated.

    • Renderfire Team

      Team•

      Apr 7, 2025

      We have also updated your account with the missing credits.

    • michael toh

      •

      Apr 14, 2025

      hi up until now it had not posted a single video

      • Renderfire Team

        Team•

        Apr 14, 2025

        Have you tried re-linking your social media accounts?

        1) Select the series

        2) Press the Edit button

        3) Press the Link Accounts button

        4) Press Link Youtube and/or Link TikTok

        This way the account is re-linked/refreshed and it might fix the issue